hunters Account & Payment FAQ

We at hunters operate our service only in jurisdictions where local law permits online gaming and sports wagering. We do not offer hunters in regions where such activities are prohibited. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta may access hunters where applicable law permits. You are responsible for verifying that access and use of hunters comply with the laws of your jurisdiction. We do not claim to be "licensed" or "officially approved" by any government. If you are unsure whether hunters is legal in your location, contact your local regulator or a legal professional before opening an account.

No. We at hunters allow only one active account per user. Attempting to create multiple accounts under the same identity violates our hunters terms. If we detect duplicate accounts, we may suspend or terminate all related accounts without refund. Each hunters account is tied to a unique username, email address, and mobile number. If you forget your hunters password, use the password-reset link on the login page instead of creating a new account. Our support team can help recover access to your existing hunters account.

We at hunters do not charge deposit or withdrawal fees. The transaction cost is borne by hunters. However, your payment provider—such as your bank, DANA, e-wallet, or mobile banking—may apply its own fees, which are separate from hunters fees. For example, some banks charge a small fee for virtual-account transfers via local payment, online payment, e-wallet, or mobile banking. We recommend checking with your payment provider about any applicable charges. The hunters balance you see in your account reflects funds after any hunters-side processing; external payment-provider fees are handled between you and your provider.

To deposit via mobile banking, local payment, or online payment on hunters: (1) log in to your hunters account, (2) go to the Deposit section, (3) select your e-wallet (e-wallet, mobile banking, or local payment), (4) enter the amount, (5) review the transaction details, and (6) approve the payment in your e-wallet app. Your hunters balance updates immediately after the payment clears. You can also deposit via online payment, e-wallet, mobile banking (scan-and-pay), or bank transfer to a local payment, online payment, e-wallet, or mobile banking virtual account. Each method takes a few minutes to process. If your deposit does not appear in your hunters account after subject to verification, contact our support team via live chat with your transaction reference.

We at hunters may offer weekly cashback promotions to active users. Cashback is credited based on your activity during a specific period—for example, losses on live-dealer tables or slot games during the previous week. Cashback terms vary; we announce the current offer in your hunters account dashboard and via live chat. Cashback is typically credited as bonus balance, which is subject to playthrough requirements before you can withdraw it. Read the full terms of each hunters cashback offer in your account to understand eligibility, calculation method, and any withdrawal conditions. Our support team can explain the current promotion if you have questions.

Live-dealer tables on hunters are games hosted by a real croupier in a studio, streamed to your phone or browser. You see the dealer on camera, place bets, and outcomes are determined by physical cards or a roulette wheel. Popular live games on hunters include blackjack, roulette, baccarat, and Dragon Tiger. Slots are automated games with spinning reels. Hunters slots include titles like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Slot outcomes are determined by a certified random-number generator. Live-dealer games require a stable internet connection; slots are lighter on bandwidth. Both game types are available on the hunters platform via desktop, iOS browser, or Android app.

We at hunters collect personal data—your name, email, mobile number, address, and payment details—to verify your identity, process deposits and withdrawals, and support your hunters account. We encrypt passwords and payment information. We may share data with payment providers (local payment, online payment, e-wallet, etc.) and legal authorities if required by law. We do not sell or share your hunters data with third parties for marketing. You can request access to, correction of, or deletion of your hunters data by contacting our support team. For full details, see our privacy policyWe take data security seriously and use industry-standard practices to protect your information.

Our hunters support team is available via live chat to answer questions about account setup, payments, game rules, and security. Click the live-chat icon on any hunters page to start a conversation. We respond to standard inquiries during business hours. If you have a technical issue or account problem, provide your hunters username and a description of the issue. Do not share your hunters password via chat. For account verification (KYC) or withdrawal delays, our support team will guide you through the required steps. If your issue cannot be resolved via chat, we may escalate it to our compliance or technical team.